![]() ![]() Please visit the purchase page for details. Can I still get a new code for free? Sorry, you need to re-purchase the new code. Your system shows that my order status is "Refunded". ![]() Please double check your input.Ģ) The email address is not the one that you used to place the order. Failed to locate your order? Possible reasons & solutions:ġ) You entered your email in a wrong format. If you purchased WinX product via Avangate, you can retrieve your new code with the email address that you used to place the order. Any suggestion? Firstly, please note that our official and authorized payment processor is Avangate (now renamed to 2Checkout).Įxample: click the Buy Now button on, you'll be directed to Your system didn't find any payment history or finished order associated with the email that I entered. How will the "code update" affect my Winxvideo AI membership? For Lifetime License membership: you will still enjoy Lifetime Free Upgrade.įor One-year License membership: the period of validity remains the same, starting from the date you bought WinX HD Video Converter Deluxe and ending 1 year later.
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